Systems Administrator

 Daily Responsibilities

• Provide server and software support on internal and customer projects.
• Provide firewall, networking and security support to internal and customer projects.
• Maintain company hardware assets, architecture and inventory, including procurement, deployment and upgrades.
• Manage company daily Backups, patching, security hardening of servers and perform
• remediation of discovered vulnerabilities.
• Maintain images for Disaster Recovery and define and test Disaster Recovery procedures.
• Monitor network, internet and email usage and ensure that they are in line with the company’s policies.
• Escalate and Report Support Incidents to Project Team or Third-Party Suppliers (necessary).
• Update IT systems documentation accordingly.
• Provide support during office hours and outside office hours, for Internal and Customer
• Support Incidents (based on provided training).
• Ensure adherence to Agreed timeframes and Service Levels on assigned workload.
• To keep support cases up to date in the company’s ticketing system.

Required skills

• A good working attitude showing enthusiasm, commitment, respect for others and willingness to go the extra Mile
• Good troubleshooting skills
• Excellent communication skills in both verbal and written English.
• An aptitude for software development.
• Attention to detail and willingness to learn.
• Willingness to improve and acquire new skills.
• M365 Azure experience
• 2 years of experience in a similar role.
• Already based in Malta.