Passport Management
Secure Residence Card Software.
Implementing passport management software brings numerous benefits, including streamlined processes, enhanced security, centralized data management, compliance adherence, improved user experience, reporting and analytics capabilities, and scalability and integration options.
Our Passport Management Solution
The Passport Management software offers an online portal for streamlined passport application processes, biometric verification, seamless integration with government systems, efficient document verification, and secure issuance of passports.
Residence Card Management
How our solution can enhance the Residence Card vetting process.
The online portal provides a single point of entry for EU and Non-EU nationals seeking residency. Fully integrated with backend system.
Electronic Identity
Online Access
Expatriates online portal is used by both EU and Non-EU nationals seeking to obtain a Residence Documentation / Permit.
Intuitive User Interface
Easy to use application process that guides the user on the information that needs to be provided and the forms that need to be uploaded.
Process Driven Application
Dedicated application process for the Single Permit which is initiated by the Employer and validated by the applicant; with online payment.
Full Integration with Status Update
Fully integrated with back-office to provide real time validation and updates on the status of the application. Assists the applicant with the type of application that should be submitted e.g., New application or Renewal of existing permit.
Benefit from enhanced authentication through the use of facial images, fingerprints and other ferms of biometric verification.
Accessible eServices
Compliance
Captures ICAO compliant applicant facial images, signature and fingerprints through FBI certified fingerprint scanner.
Security
Biometrics are submitted to central system for secure storage, until application is processed. They can also be stored securely offline for future upload when network connectivity is not available.
Different Form Factors
Available in the form of a mobile Biometric Capture laptop and peripherals kit or Biometric Capture tablet with integrated peripherals, makes it ideal for deployment across different offices and embassies.
HID Integrale BCW
HID Integrale biometric capture workstations are used to capture the photo, digitised signature, and fingerprints.
Facilitate the processing of applications through a centralized approach to connecting government systems and EU databases.
Electronic Identity
Front office
The front office is the main system were the link between the person and the biometrics is established. All basic checks are carried out at this stage and any issues are communicated back through the online portal.
Integration to Government Systems
Integrated with local Government systems like public registry to help with accurate identification of applicants. Public registry is used as the official source of data for citizens applying for an eID Card.
Search and Identification
A number of searches are performed across Government systems to help with the identification of possible duplicate identities.
Security and EU checks
Applications are checked against EES, Passport Stop Lists and other country blacklists.
Document Verification
All documents uploaded by applicant into online portal can be viewed and verified by authorised users.
The back office system is used to perform further validations and confirm the eligibility of a person for the Identity Document.
Accessible eServices
Enforcement of Processes
Rigorous processes ensure that the applicant is eligible for the electronic Residence Permits (eRPs) or electronic Identity Documents (eIDs).
External Stakeholders
Application is sent to several external stakeholders like Visa, Police and Immigration who perform additional security checks.
Employment
Dedicated process for Single Permit applications with integration to Government Agency responsible for employment.
Approval
The feedback from all stakeholders is required before the application is approved. Approval process triggers different processes depending on the application.
The card and request management establishes a link between the identity application approved in the back-office system and the HID Integrale CMS responsible for the personalization of the eMRTDs.
Electronic Identity
Card Request and Certificate Approval
Separate approval for the issuance of the electronic Residence Permits (eRPs) or electronic Identity Documents (eIDs) and Authentication and Signing certificates.
Search and Filtering
Easy search and filtering to identify the applications that need to be processed and in which priority.
Suspension and Revocation
Suspension and revocation of electronic Residence Permits (eRPs) or electronic Identity Documents (eIDs) and associated certificates.
Facilitate the personalization of documents forming part of MRTD processing while ensuring compliance and security.
Accessible eServices
Flexible Workflow
Provides a secure flexible workflow for personalisation of a multitude of documents in multiple forms e.g., laser engraving or ink jet printing.
Segregation of Duties
Enforced segregation of duties through role-based access control.
Integrated Process
Integrated with back-end PKI solutions e.g., KMS for proper compliant chip encoding and signing of documents to enable their verification at control points.
Inventory Management
Inventory control from blank document to personalisation and Issuance.
HID Integrale CMS
The HID Integrale CMS is responsible for personalization (graphical and electrical) of all eMRTDs.
Secure issuance of eMRTD to applicant including Identity and Biometric checks
Electronic Identity
Verification of eMRTD
The data from the eMRTD is read and compared against data held by the central system. Information is displayed on screen to assist with the issuance process.
Verification of Identity
Identity check is carried out by comparing the applicants’ fingerprints against the fingerprints stored on the eMRTD, ensuring documents are issued to the correct person.
Manual Issuance and Exceptions
Issuance process can handle both legal and technical exemptions were a document is issued without certain biometrics for legal, technical or medical reasons.
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